Face the problem as soon as it shows up
Failure is something all individuals and organizations have to deal with sooner or later.
The more we push the limit, the higher the risk. All the greatest have encountered massive and sometimes dramatic failures.
Dramatic accidents like Space Shuttles' have demonstrated that to lead in technology you have to be able to manage failures smartly. The experience in analyzing many undesired events involving both human and financial losses shows that the best way to deal with failures is to face the problem as soon as possible. Time, unfortunately, does not solve problems. It usually makes them worse.
The key then is putting all the possible efforts into understanding why things did not work as expected and figure out how to prevent the same problem from happening again.This approach leads to a deeper understanding of the product as well as mastery in the matter.
The most profitable investment in technology development is therefore understanding and solving problems as soon as they show up.
The more we push the limit, the higher the risk. All the greatest have encountered massive and sometimes dramatic failures.
Dramatic accidents like Space Shuttles' have demonstrated that to lead in technology you have to be able to manage failures smartly. The experience in analyzing many undesired events involving both human and financial losses shows that the best way to deal with failures is to face the problem as soon as possible. Time, unfortunately, does not solve problems. It usually makes them worse.
The key then is putting all the possible efforts into understanding why things did not work as expected and figure out how to prevent the same problem from happening again.This approach leads to a deeper understanding of the product as well as mastery in the matter.
The most profitable investment in technology development is therefore understanding and solving problems as soon as they show up.
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